Please screenshot the confirmed details such as the booking time
and date in your email as well as the Call Session that has exceeded the 15-minute
mark from the booked timing together with the date on your computer screen and write
to us at email@example.com
In such an event, users will only be refunded within 30 days from the booked
Our team will assess the situation and refund accordingly. Most refunds are returned
via the original payment method.
Possible reasons for denied funds:
• A user has requested multiple refunds for the same Expert.
• A user has requested excessive refunds.
• False information provided after we have checked with our experts.
• Users who have their account banned or blocked due to a violation of our Terms and